Select Your Region
US & Canada
If you need to get in touch with our teams at Haemonetics, please contact us via the information provided below.
Fax: Purchase Order Only: 800-860-1512
Fax: 781-356-9956
Email: CustomerServiceNA@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m.–5:30 p.m. ET
Contact us for questions regarding:
- Account Information
- General Inquiries
- Invoicing and Billing
- Orders and Returns
Fax: 781-356-9951
Email: PIRDesk@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m.–5:30 p.m. ET
Email: ProductSupport@Haemonetics.com
Hours of Operation: 24/7
Contact us for questions regarding:
- Service Support
- Technical Support
- Technical Training
Tel: 800-356-3506, Option 2
Email: SSDEDSupport@Haemonetics.com
Hours of Operation: Monday-Friday 7 a.m.-10 p.m. ET
24/7 On-call Telephone Support
SafeTrace Tx®
Tel: 877-996-7877, Option 1
Email: HSSCustomerSupport@Haemonetics.com
Hours of Operation: Monday-Friday 8 a.m.-8 p.m. ET
24/7 On-call Telephone Support
BloodTrack®
Tel: 877-996-7877, Option 2
Email: BloodTrackSupport@Haemonetics.com
Hours of Operation: Monday-Friday 8 a.m.-8 p.m. ET
24/7 On-call Telephone Support
TEG®
Tel: 800-438-2834, Option 3
Email: HSSCustomerSupport@Haemonetics.com
Hours of Operation: Monday-Friday 8 a.m.-8 p.m. ET
24/7 On-call Telephone Support
Asia & Pacific
If you need to get in touch with our teams at Haemonetics, please contact us via the information provided below.
Tel: +61 2 9814 1406 (Toll-Free: 1800 209 515)
Fax: +61 2 9814 1421 (Toll-Free: 1800 894 515)
Email: Info.ANZ@Haemonetics.com
Technical Support:
Tel: +61 2 9814 1406 (Toll-Free: 1800 209 515)
Fax: +61 2 9814 1421 (Toll-Free: 1800 894 515)
Email: Service.ANZ@Haemonetics.com
Product Complaints:
Tel: +61 2 9814 1406 (Toll-Free: 1800 209 515)
Fax: +61 2 9814 1421 (Toll-Free: 1800 894 515)
Email: Quality.ANZ@Haemonetics.com
General Feedback:
Tel: +61 2 9814 1406 (Toll-Free: 1800 209 515)
Fax: +61 2 9814 1421 (Toll-Free: 1800 894 515)
Email: Feedback.ANZ@Haemonetics.com
Hours of Operation: 8.30 a.m. - 5:30 p.m. AET
Customer Service:
Tel 1: +86-0512-36690794
Tel 2: +86-0512-36690788
Email: ChinaCSTeam@Haemonetics.com
Hours of Operation: 9 a.m. - 5:30 p.m. CST
Technical Support:
Tel: +86 4006 110 866
Fax: +86 21 5466 8852
Email: APTechnicalSupport@Haemonetics.com
Hours of Operation: 8 a.m. - 5 p.m.
Product Complaints:
Tel: +86 4006 110 866
Fax: +86 21 5466 8852
Email: Complaint.China@Haemonetics.com
Hours of Operation: 9 a.m. - 5:30 p.m. CST
Hong Kong
Hours of Operation: 8 a.m. - 5 p.m. CST
Customer Service:
Email: HKCSTeam@Haemonetics.com
Product Complaints:
Email: Quality.SEA@Haemonetics.com
Technical Support:
Email: APTechnicalSupport@Haemonetics.com
Taiwan
Hours of Operation: 9:00 a.m. - 5:00 pm CST
Customer Service:
Tel: +886-2-23690722
Fax: +886-2-23643698
Email: Marian.Yang@Haemonetics.com
Technical Support:
Tel: 0800 800 870
Email: APTechnicalSupport@Haemonetics.com
Product Complaints:
Email: Quality.Taiwan@Haemonetics.com
Customer Service:
Email: HKCSTeam@Haemonetics.com
Product Complaints:
Email: Quality.India@Haemonetics.com
Technical Support:
Email: APTechnicalSupport@Haemonetics.com
Customer Service:
Email: HKCSTeam@Haemonetics.com
Product Complaints:
Email: Quality.SEA@Haemonetics.com
Technical Support:
Email: APTechnicalSupport@Haemonetics.com
Hours of Operation: 9 a.m. - 5:30 p.m. JST
Customer Service:Tel: 0120 010 835
Email: CustomerServiceHCL_Japan@Haemonetics.com
Inquiries and estimates about related products for medical institutions:
Tel: 0120 448 263
Fax: 0120 081 085
Inquiries about related products for blood centers:
Tel: 0120 792 995
Fax: 0120 110 673
Product Complaints:
Email: DTKQualityAssuranceGroup@haemonetics.com
Technical Support:
Tel: 0120 448 263
Fax: 0120 081 085
Email: APTechnicalSupport@Haemonetics.com
Hours of Operation: 9 a.m. - 5:30 p.m. KST
Customer Service:Tel: +82-2-551-3276
Fax: +82-2-551-3278
Email: CustomerService.Korea@Haemonetics.com
Product Complaints:
Tel: +822 551 3272
Fax: +822 551 3278
Email: Quality.Korea@Haemonetics.com
Technical Support:
Tel: +886 2 2364 3696
Fax: +886 2 2364 3698
Email: Service.Asia@Haemonetics.com
Hours of Operation: 8.30 a.m. - 5:30 p.m. AET
Customer Service:Tel: 0800 423 600 (Toll-Free)
Fax: 0800 423 601 (Toll-Free)
Email: Info.ANZ@Haemonetics.com
General Feedback
Tel: 0800 423 600 (Toll-Free)
Fax: 0800 423 601 (Toll-Free)
Email: Feedback.ANZ@Haemonetics.com
Product Complaints:
Tel: 0800 423 600 (Toll-Free)
Fax: 0800 423 601 (Toll-Free)
Email: Quality.ANZ@Haemonetics.com
Technical Support:
Tel: 0800 423 600 (Toll-Free)
Fax: 0800 423 601 (Toll-Free)
Email: Service.ANZ@Haemonetics.com
Email: HKCSTeam@Haemonetics.com
Hours of Operation: 8 a.m. - 5 p.m. CST
Product Complaints:
Email: Quality.SEA@Haemonetics.com
Hours of Operation: 8 a.m. - 5 p.m. CST
Technical Support:
Email: APTechnicalSupport@Haemonetics.com
Hours of Operation: 8 a.m. - 5 p.m. CST
Europe
If you need to get in touch with our teams at Haemonetics, please contact us via the information provided below.
Tel: 0800 29 27 77
Fax: 0800 29 28 20
Email (Customer Service): Info.AT@Haemonetics.com
Email (Product Complaints): Complaints.DE@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 0800 29 27 77
Fax: 0800 29 28 20
Email: TSadmin.AT@Haemonetics.com
Tel (FR): 0800 754 80
Tel (NL): 0800 754 82
Fax: 0800 755 12
Email (Customer Service): Info.BE@Haemonetics.com
Email (Product Complaints): Complaints.FR@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel (FR): 0800 754 80
Tel (NL): 0800 754 82
Fax: 0800 755 12
Email: TSadmin.BE@Haemonetics.com
Email (BloodTrack): BloodTrackEUsupport@Haemonetics.com
Tel: 800 143 243
Fax: 800 143 250
Email: Info.CZ@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 800 143 243
Fax: 800 143 250
Email: TSadmin.CZ@Haemonetics.com
Tel: 0800 90 11 58
Fax: 0800 91 48 76
Email (Customer Service): Info.FR@Haemonetics.com
Email (Product Complaints): Complaints.FR@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 0800 90 11 58
Fax: 0800 91 48 76
Email: TSadmin.FR@Haemonetics.com
Tel: +49 89 785 807 0
Customer Service and Product Complaints:
Tel: 0800 180 88 90
Fax: 0800 182 80 64
Email (Customer Service): Info.DE@Haemonetics.com
Email (Product Complaints): Complaints.DE@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 0800 180 88 90
Fax: 0800 182 80 64
Email: TSadmin.DE@Haemonetics.com
Hours: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Tel: 800 870 200
Fax: 800 870 375
Email: Info.IT@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 800 870 200
Fax: 800 870 375
Email: TSadmin.IT@Haemonetics.com
Email (BloodTrack): BloodTrackEUsupport@Haemonetics.com
Tel: 0800 0222 707
Fax: 0800 0223 066
Email: Info.NL@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 0800 0222 707
Fax: 0800 0223 066
Email: TSadmin.NL@Haemonetics.com
Email (BloodTrack): BloodTrackEUsupport@Haemonetics.com
Tel: +41 22 363 9011
Customer Service and Product Complaints:
Tel: 0800 89 88 98
Fax: 0800 89 88 92
Email: Info.CH@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Technical Support:
Tel: 0800 89 88 98
Fax: 0800 89 88 92
Email: TSadmin.CH@Haemonetics.com
Tel: 0808 234 4817
Fax: 0808 234 4845
Email: Info.UK@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8 a.m. - 5 p.m. GMT
Technical Support:
Tel: 0808 234 4817
Fax: 0808 234 4845
Email: TSadmin.UK@Haemonetics.com
Email (BloodTrack): BloodTrackEUsupport@Haemonetics.com
Tel: +41 22 363 9050
International Tel: +44 0808 234 4817
Fax: +41 22 363 9055
International Fax: +44 0808 234 4845
Email: Distribution@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. to 5:30 p.m. CET
Russia & CIS
If you need to get in touch with our teams at Haemonetics, please contact us via the information provided below.
CIS Tel: +7 (495) 287-65-07
Fax: +7 (495) 287-65-08
Email: Moscow.Support@Haemonetics.com
Email (Product Complaints): ComplaintsEU@Haemonetics.com
E-Mail (Technical Support):Distri.TechSupport@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. to 5:30 p.m. CET
Latin America
If you need to get in touch with our teams at Haemonetics, please contact us via the information provided below.
Tel: +41 22 363 9051
Tel (Brazil): +41 22 363 9052
Fax: +41 22 363 9055
Email: Distribution@Haemonetics.com
Complaints: ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Middle East & Africa
If you need to get in touch with our teams at Haemonetics, please contact us via the information provided below.
Tel: +41 22 363 9050
Fax: +41 22 363 9055
Email: Distribution@Haemonetics.com
Complaints: ComplaintsEU@Haemonetics.com
Hours of Operation: Monday-Friday 8:30 a.m. - 5:30 p.m. CET
Our Locations
Beijing
C301 Office, East Lake Villas Office Bldg. NO.35 Dongzhimenwai Main St. Dong Cheng District, Beijing 100027, China
Beirut
Haemonetics S.A.
5th Floor, Point A Building
Marguerite Marie Street
Mathaf, Beirut
Lebanon
Boston Global Headquarters
Haemonetics Corporation
125 Summer Street
Boston, MA 02110
USA
Brno
Haemonetics CZ, spol. s.r.o.
Ptasinskeho 311/8
602 00 Brno
Czech Republic
Clinton
Haemonetics Corporation
1300 Clifford Ball Drive
Clinton, PA, 15026
Covina
Haemonetics Manufacturing, Inc.
1630 Industrial Park Street
Covina, CA 91722
USA
Coventry
Haemonetics Limited
3MB Middlemarch Office Park, Siskin Drive
Coventry, CV3 4FJ
United Kingdom
Draper
Haemonetics Corporation
12046 Lone Peak Parkway
Draper, UT 84020
USA
Edmonton
Haemonetics Canada Ltd.
500-10025 102A Avenue
Edmonton, AB T5J 2Z2
Canada
Limonest
Haemonetics France S.A.R.L.
Immeuble K-Ouest
53 rue de l’Etang
Limonest, 69760 France
Milan
Haemonetics Italia s.r.l.
Via Alberto Falck, 16
20099 Sesto San Giovanni (MI)
Milano
Italy
Moscow
Haemonetics S.A.
Korpus 1, 4 ul. Olkhovskaya
Moscow, 105066
Russian Federation
Mount Juliet
Haemonetics Corporation
549 Aldi Boulevard
Mount Juliet, TN 37122
USA
Munich (Reichenbachstrasse)
enicor GmbH
Hanauer Straße 85, 85a
80993 München
Germany
Munich (Kistlerhofstrasse)
Haemonetics GmbH
Kistlerhofstraße 75
81379 München
Germany
Penang
Haemonetics Malaysia Sdn. Bhd.
PMT 727, Persiaran Cassia Selatan 1
Taman Perindustrian Batu Kawan
14100 Simpang Ampat, Penang
Malaysia
Quebec City
OpSens, now a part of Haemonetics
750 Bd du Parc Technologique
Québec, QC G1P 4S3, Canada
Santa Clara
Haemonetics Vascular Closure
1615 Wyatt Drive
Santa Clara, CA 95054
USA
Salt Lake City
Haemonetics Corporation
1555 South Gramercy Road, Suite #500
Salt Lake City, UT 84104
USA
Seoul
Haemonetics Korea, Inc.
City Air Tower
159-9 Sameseong-dong, Gangnam-gu
Seoul 1706,36
Republic of Korea
Signy
Haemonetics S.A.
Rue des Fléchères 7A
1274 Signy, Suisse
Shanghai
Haemonetics (Shanghai) Management Co. Ltd.
The Center, 2501-03&2510-11 Room
989 Chang le Road,
Xu Hui District,
200031, Shanghai, China
Sydney
Haemonetics Australia Pty Ltd
123 Epping Road, Macquarie Park
2112, New South Wales
Australia
Taipei City
Haemonetics Asia Inc., Taiwan Branch
26F-1, NO. 102, Roosevelt Rd, Sec 2.,
Taipei 100, Taiwan
Tijuana
Haemonetics México Manufacturing S. de R.L. de C.V.
Calle Colinas No. 11731 Secc. Colinas
Parque Industrial el Florido
22244 Tijuana, B.C.
Mexico
Tokyo
Haemonetics Japan GK
Tokyo Club Building
3-2-6, Kasumigaseki, Chiyoda-ku
Tokyo 100-013
Japan