Donor360®

Donor360® Mobile Application Terms of Use

IMPORTANT – THIS IS A LEGAL AGREEMENT BETWEEN YOU ("You" or the "Authorized User") AND HAEMONETICS CORPORATION ("We", “us”, “Haemonetics” or "Company"). BEFORE DOWNLOADING, INSTALLING AND/OR USING THE DONOR360 APPLICATION (the “Application”), YOU SHOULD READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS CONTAINED IN THIS TERMS OF USE AGREEMENT (the “Agreement” or “Terms”) AS THEY GOVERN YOUR ACCESS TO AND USE OF THE APPLICATION, SERVICES, TOOLS, MATERIALS, OR INFORMATION AVAILABLE THROUGH THE APPLICATION. HAEMONETICS IS WILLING TO LICENSE AND ALLOW THE USE OF THE APPLICATION ON THE CONDITION THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. BY ACCESSING THE APPLICATION ON ANY COMPUTER, MOBILE PHONE, TABLET, OR OTHER DEVICE (COLLECTIVELY, “DEVICE”) OR VOLUNTARILY PROVIDING PERSONAL INFORMATION TO US THROUGH THE APPLICATION, YOU CONSENT TO THESE TERMS, INCLUDING WITHOUT LIMITATION COLLECTION OF YOUR PERSONAL IDENTIFIABLE INFORMATION. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE APPLICATION. BY DOWNLOADING, ACCESSING AND/OR USING THE APPLICATION, YOU ARE ACKNOWLEDGING THAT YOU ARE AT LEAST THE LEGAL AGE OF MAJORITY AND THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS.

1. Description of the Application. The Application is a downloadable or web-based software application that will be connected to and identify a plasma donation center (“Donation Center”) and enables you to: (i) create and access a Donor360 account; (ii) find plasma donation centers near you; (iii) access information about your donor account and linked accounts, such as donation history, awards, payments and more; (iv) learn about a Donation Center’s donation needs and donation events in your area (v) and complete your pre-donation questionnaires online. In order to use the Application you will need to create an account.
2. License Grant. Haemonetics hereby grants to you, subject to your continued compliance with the terms and conditions of this Agreement, a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to download or access the Application and services, tools, materials, or information made available through or from the Application for your own personal use on one device.
   For clarity, the foregoing is not intended to prohibit you from installing the Application on another Device for which you also agreed to these Terms. Each instance of this Agreement to which you agree, grants you the aforementioned rights in connection with the installation and use of one copy of the Application on one Device.
3. Title. The Application and all of its contents, as a whole and in part, are protected by copyright, trademark, service mark, trade name, and other intellectual property rights. Title, ownership and all rights (including without limitation intellectual property rights) in and to the Application shall remain with Haemonetics. Except for those rights expressly granted in this Agreement, no other rights are granted, whether express or implied.
   Any trademarks, service marks or trade names of a Donation Center appearing on or in the Application, and all rights thereto, belong to and shall remain with the Donation Center. Donation Center is responsible for Donation Center specific content.
4. Restrictions. You understand and agree that you shall only use the Application in a manner that complies with any and all applicable laws in the jurisdictions in which you use the Application and your use shall be in accordance with all applicable restrictions concerning privacy and intellectual property rights. You may not: 
   • Create derivative works based on the Application;
   • Use the Application for any purpose other than as described herein;
   • Copy or reproduce the Application except as described in this Agreement;
   • Sell, assign, license, disclose, distribute or otherwise transfer or make available the Application or any copies of the Application in any form to any third parties;
   • Alter, translate, decompile, reverse assemble or reverse engineer the Application, or attempt to do any of the foregoing;
   • Attempt to access any unauthorized portion or feature of the Application, the account of any other user of the Application, or any other systems or networks connected or related to the Company, a Donation Center, or any of Company’s or Donation Center’s Customers;
   • Probe, scan, or test the vulnerability of the Application or any network connected or related to the Application;
   • Reverse look-up, trace, or seek to trace any information on any other user of the Application;
   • Remove or alter any proprietary notices or marks on the Application; or
   • Use the Application in an unlawful manner or in a manner that could damage, disparage, or otherwise negatively impact Company or any of Company’s customers.
5. Legal Compliance. You agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the Application. You also represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S., Government list of prohibited or restricted parties.
6. Export Restrictions. This Agreement is expressly made subject to any laws, regulations, orders or other restrictions on the export from the United States of America of the Application or information about such Application which may be imposed from time to time by the government of the United States of America. You shall not export the Application or information about the Application.
7. Network Providers. Please note that your network provider’s messaging, data and other rates and fees may apply when you access the Application and your network provider may prohibit or otherwise restrict downloading, installing or otherwise using the Application. You are responsible for complying with any applicable third party terms of agreement when using the Application.
8. Submission of Information. To use or facilitate the operation of certain features of the Application, you may provide Company with additional content or information. You agree that you will, at all times, provide true, accurate, current, and complete information when submitting information or materials including, without limitation, when you provide information to create an account or create or modify your profile. If you provide any false, inaccurate, untrue, or incomplete information, Company reserves the right to terminate immediately your account and use of the Application. By submitting material or content to or through the Application, you warrant that you have all necessary rights to grant, and automatically grant to Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right and license to copy, distribute, create derivative works from, display, modify, reformat, transmit, and otherwise use any such content or information as necessary for the operation and use of the Application and your account. Notwithstanding the foregoing, you acknowledge and agree that Company shall not be responsible for and assumes no responsibility for the deletion of or failure to store any content or information.
   
9. Passwords and Security. You are responsible for maintaining the confidentiality of your user name and password and for all activities that occur under your account. You should notify Haemonetics immediately if you become aware of any breach of security or unauthorized use of your account. You should also understand that the confidentiality of any communication or material transmitted over the Internet or other form of global communication network, including wi-fi or cellular networks, cannot be guaranteed. Accordingly, Company is not responsible for the security of any information transmitted over the Internet and public networks, including wi-fi or cellular networks, and your use of such networks to access, transmit or communicate with or through the Application is solely at your own risk.
10. Personal Information and Privacy We may ask you to provide certain information in connection with creating and maintaining your account. If you create an account and use your account to schedule and/or check-in for your donations, you are also authorizing the Donation Center and Haemonetics to collect information about your donation. All personal information that you provide to us will be governed by the Privacy Policy.
    In addition, you may choose to access certain personal information hosted by third parties or by the Donation Center, such as donation history, payment card transaction history and balance information, and potential payments you might earn for donating plasma. If you create an account and use your account to access such information, you are also authorizing Haemonetics to access such information for the purposes of presenting it to you. All personal information we retrieve on your behalf will be governed by the Privacy Policy.
    By choosing to use the Application and/or create an account, you indicate your understanding and acceptance of this Agreement and the Privacy Policy. Please note that Haemonetics may disclose information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to comply with legal process, to enforce the terms of this Agreement, or protect the rights, property, or safety of Haemonetics, and other users of the Application, or the public.
    You understand and agree that our customers may use certain equipment (e.g. finger scanners) that may obtain information from a scan of an individual’s finger in connection with software services provided by us. This scan may read certain characteristics of the user’s finger and generate a binary data string to be retained by us on behalf of our customers for purposes dictated by our customers. We do not collect or retain any fingerprints or the physical characteristics of any individual’s finger. Our customers determine how long this binary data string is retained and when it is deleted based on the customer’s purpose. When a customer provides notice to us that this data should be deleted, it is our policy to delete the information
    associated with that customer’s request 30 days after receipt of that notice.
11. Social Media
    

    a. You may have access to certain social media features in the Application or may choose to log in, link, or create an account using third party services such as Apple App Store, Google Play Store or others (“Third Party Services”). To take advantage of these features, we may have to authenticate, register for or log into Third Party Services on the provider’s website. By enabling or using login credentials from Third Party Services, you are authorizing Haemonetics to share your log-in information with these providers for this purpose. However, please remember that how Third Party Services use, store and disclose your information is governed by their own policies and Haemonetics will have no liability or responsibility for the privacy practices or other actions of any third party site or service.
    b. You are solely responsible for any and all material that you post, re-post, share or otherwise participate in, in connection with the Application including via the Application and/or any social media site. Any content that you post, whether in the form of text, photos, or other images, must be owned entirely by you and cannot infringe any right, including without limitation copyright, of any third party. You are specifically prohibited from posting any content that is infringing, obscene, hateful, racially or ethnically offensive, defamatory or otherwise offensive or constitutes an invasion of privacy or infringes a right of publicity. You hereby agree to indemnify Haemonetics against all claims, injury and/or damages including, without limitation attorney’s fees, arising from any material that you post on any forum or social networking site in connection with the Application and/or any other claim related to your use of social media.
    c. If requested by Haemonetics, you agree to remove any material that you have posted to any Third Party Service and/or social networking site related to the Application.
    d. You hereby grant Haemonetics an irrevocable perpetual license to use, reproduce, edit, create derivative works from, distribute, display, copy, transmit or otherwise use in any way, commercially or otherwise, any material that you post to any social networking site in connection with the Application.
    e. Haemonetics has no control over the contents of third party Web sites. All references to third party products, services, companies, and Web sites, including screen shots, are for informational purposes only and are not an endorsement, nor a recommendation, nor a representation that Haemonetics is in any way affiliated with any third party. A link or reference to a third party Web site does not mean that Haemonetics endorses or accepts any responsibility for the content or use of such Web site or any product, service or other material offered on that site. All third party trademarks displayed on the Application are the property of their respective owners.
    

12. NO WARRANTY. HAEMONETICS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE APPLICATION WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE APPLICATION WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED MANNER, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THE APPLICATION IS FULLY COMPATIBLE WITH ANY PARTICULAR PLATFORM. THE APPLICATION IS OFFERED ON AN "AS-IS" BASIS AND NO WARRANTY, EITHER EXPRESS OR IMPLIED, IS GIVEN. HAEMONETICS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO REPRESENTATION OR WARRANTY IS MADE REGARDING THE AVAILABILITY, ACCURACY OR RELIABILITY OF THE APPLICATION, SERVICES OR ANY CONTENT, ALERTS OR OTHER FUNCTIONALITY OF THE APPLICATION. SOME JURISDICTIONS DO NOT ALLOW THE WAIVER OR EXCLUSION OF IMPLIED WARRANTIES SO THEY MAY NOT APPLY TO YOU.
    HAEMONETICS DOES NOT PROVIDE MEDICAL ADVICE OR DIAGNOSES. USE OF THE APPLICATION DOES NOT CREATE A PHYSICIAN-PATIENT RELATIONSHIP. YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISION TO OBTAIN TREATMENT FROM A MEDICAL PROFESSIONAL. THE APPLICATION WAS NOT DESIGNED FOR AND IS NOT INTENDED TO BE USED TO RENDER MEDICAL ADVICE. ANY INFORMATION PRESENTED THROUGH THE APPLICATION IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO REPLACE THE COUNSEL OF A PHYSICIAN. IT IS IMPORTANT TO SEE YOUR DOCTOR BEFORE MAKING ANY DECISION ABOUT YOUR HEALTH OR THE HEALTH OF YOUR FAMILY.
13. Right to Terminate or Modify the Application and Terms. Haemonetics may modify the Application, including but not limited to changing the functionality or appearance of the Application, or terminating use of the Application. In the event Haemonetics modifies the Application, you may terminate this Agreement and cease use of the Application. Haemonetics may also need to amend the terms of this Agreement from time to time. If you do not agree with any changes to the Agreement then you may terminate the Agreement and cease use of the Application. Any continued use of the Application after such changes to this Agreement will be deemed acceptance of the new terms.
14. Indemnification. By accepting the Agreement, you agree to indemnify and otherwise hold harmless Haemonetics Corporation, its officers, employers, agents, subsidiaries, affiliates and other partners from and against any liabilities, claims, damages and expenses (including reasonable attorneys’ fees and costs) arising out of your use of the Application and/or your breach of this Agreement.
15. LIMITATION OF LIABILITY. YOU EXPRESSLY AGREE THAT USE OF THE APPLICATION IS AT YOUR SOLE RISK AND YOU ASSUME ALL RISK OF SUCH USE, INCLUDING WITHOUT LIMITATION THE RISK OF ANY DAMAGE TO YOUR SUPPORTED DEVICE OR LOSS OF DATA THAT MAY RESULT FROM YOUR USE OF OR INABILITY TO USE THE APPLICATION. YOU EXPRESSLY UNDERSTAND AND AGREE THAT HAEMONETICS, AND ITS SUPPLIERS AND CUSTOMERS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF THE USE OF OR INABILITY TO USE THE APPLICATION (EVEN IF HAEMONETICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). IN NO EVENT WILL HAEMONETICS’ AGGREGATE LIABILITY TO YOU EXCEED THE AMOUNT OF LICENSING FEES PAID BY YOU TO HAEMONETICS, IF ANY. THESE LIMITATIONS AND EXCLUSIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OF DAMAGES AND/OR EXCLUSIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
16. Dispute Resolution.
    a. Informal Dispute Resolution: You agree that prior to filing any claim against Haemonetics, or any Haemonetics supplier or customer, relating to or arising out of this Agreement (a “Dispute”), you will first contact us by sending a notice describing the Dispute by first class mail, postage prepaid to Haemonetics Corporation, Attn: General Counsel, 125 Summer Street, Boston, MA 02110, to provide us with an opportunity to resolve the issue in an informal manner.
    b. Formal Resolution by Arbitration: If we cannot resolve a Dispute informally, including any Dispute between us, and any Dispute by either of us against any agent, employee, successor, or assignee of the other, then the Dispute(s) shall be resolved exclusively and finally by binding arbitration to take place in Boston, Massachusetts. The arbitration will be conducted by JAMS according to their Streamlined Arbitration Rules.
    c. Class Actions and Severability: If either party utilizes arbitration to resolve a Dispute, that Dispute shall be arbitrated on an individual basis. There shall be no right for any Disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public, other users, or other persons similarly situated. You do not have the right to act as a class representative or participate as a member of a class of claimants with respect to any Dispute submitted to arbitration (“Class Action Waiver”). The parties to this Agreement acknowledge that the Class Action Waiver is material and essential to these Terms and to the arbitration of Disputes between the parties and is non-severable from this agreement to arbitrate. The parties acknowledge and agree that under no circumstances will a class action be arbitrated. If any portion of this arbitration agreement or the Class Action Waiver is limited, voided or cannot be enforced, then the parties' agreement to arbitrate (except for this sentence) shall be null and void, subject to the right to appeal the limitation.
    d. Notwithstanding anything to the contrary in this Agreement, this Section regarding Dispute resolution shall be governed by the Federal Arbitration Act.
17. Applicability to Future Versions. The terms of this Agreement will govern any upgrades or updates to the Application provided by Haemonetics, unless such upgrade or updates are subject to a separate license or amended terms that will govern such upgrade or update.
18. Legal and Other Notices. We may provide you with legal notices and notices related to your account, the Application or these Terms via email using the email address associated with your account or via the Application. We may also provide you with other marketing or business-related information, including information about the Application and changes, via email or via the Application.
19. Apple, Inc. and Google. Neither Apple nor Google (collectively the “App Providers”) are responsible for the Application or its content. The App Providers have no obligation to furnish any maintenance or support services for the Application and in the event of any failure of the Application to conform to any warranty hereunder, you may request from the App Providers to refund the purchase price for the Application (if any) and to the extent permitted by applicable law, The App Providers will have no other warranty obligation with respect to the Application. We, not the App Providers, are responsible for addressing any claims you may have with respect to the Application or your use of the Application, and we are responsible for the investigation, defense, settlement and discharge of any intellectual property claims made by third parties. The App Providers and their subsidiaries are third party beneficiaries to this Agreement, and upon your acceptance of this Agreement, the App Providers will have the right to enforce this Agreement as a third party beneficiary. Apple, iPhone and iPad are trademarks of Apple Inc.
    
20. Miscellaneous. This Agreement is governed by the laws of the Commonwealth of Massachusetts, as applied to agreements entered into and wholly performed in the Commonwealth of Massachusetts. This Agreement constitutes the entire understanding and agreement between Haemonetics and you with respect to the transactions contemplated in this Agreement and supersedes all prior or contemporaneous oral or written communications with respect to the subject matter of this Agreement. In the event any provision of this Agreement is found invalid or unenforceable, the remainder of this Agreement will remain valid and enforceable according to its terms. Any failure by Haemonetics to strictly enforce any provision of this Agreement will not operate as a waiver of that provision or any subsequent breach of that provision. The disclaimers, Indemnification, limitations of liability and dispute resolution provisions will survive any termination or expiration of this Agreement.

Donor360® Privacy Policy

Haemonetics (“we”, “us,” or “our”) is committed to the protection of personal data in our possession in accordance with the laws and regulations of all countries in which we do business. This Privacy Policy sets forth the types of information we collect from users (“you or “your”) of Donor360 (the “App”), which is also provided under unique branding by some Haemonetics customers (the “Plasma Collector(s)”), how we may use that information, to whom and under what circumstances we may disclose it, and how we protect it. The App is an application designed to accelerate the process of donating plasma or becoming a plasma donor with a Plasma Collector by allowing you to register and transmit the required information to the Plasma Collector to become a plasma donor. The App may appear with Haemonetics Donor360 branding, or may have been rebranded by the Plasma Collector with another name fitting within their branding portfolio. The Plasma Collector may also elect to have some capabilities turned on or turned off, and not all capabilities covered by this Privacy Policy may be evident in all instances of the App. By accepting the terms of this Policy or accessing the App on any computer, mobile phone, tablet, or other device (collectively, “Device”) or voluntarily providing personal information to us through the App, you consent to the terms of this Privacy Policy. If you do not agree to the Policy, please do not use the App.

The information we collect and how we use and share it

For the 12-month period prior to the date of this Privacy Policy, we explain here what categories of personal information we have collected, where we got it from, why it is needed, and with whom we shared it:

The App also uses third-party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service: http://www.google.com/policies/privacy/partners/. We and our third-party vendors or partners use analytics data, which is aggregated, non-personal information, for a variety of purposes such as to improve the design and functionality of our App, to help us learn things like how frequently you use our App.

Additional Information Use

Haemonetics may also use information about you to analyze and manage its businesses. Aggregate or combined data is collected from online and offline facilities and may be used to enhance the ability of Haemonetics to communicate with you and to support business functions such as internal business processes, marketing, authentication, customer service, fraud prevention, and public safety and legal functions.

In addition to the sharing of your personal information as described above, we also may disclose personal information we collect as follows:

Service Providers

Service providers are granted access to some or all of your Personal Information as necessary and may use cookies (as defined below) or other automatic collection technology on our behalf. The service providers are contractually restricted in the ways they may use your Personal Information.

In Connection with Business Transfers

In the event that a division or part or all of Haemonetics is bought, sold or otherwise transferred, or is in the process of a potential transaction, your personal information may be shared for evaluation purposes and included among the transferred business assets.

To Comply with Laws

Haemonetics may also disclose your personal information when such disclosure appears necessary to comply with applicable law, a subpoena, or other litigation process, or otherwise to protect the interests or safety of Haemonetics and its visitors, customers, employees, partners, or other individuals.

Retention period

We will retain your information for no longer than is reasonably necessary to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.  We retain your personal information for two years after the date of your most recent login to Donor360.

Users may have the personal information that they provide to us deleted by sending an email to dataprivacy@haemonetics.com requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

Cookies

Please click on the following link to review the terms of our Cookie Policy: Cookie Policy.

Opt Out Preference Signals/Tracking

Do Not Track (DNT) and opt out preference signals are privacy preference tools that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. Although we track the activity of visitors to our websites and our App, we do not track them when they cross to third-party websites. Further, we do not use tracking to provide targeted advertising.  Because we do not sell or share any personal information, opt-out preference signals sent from a browser are not necessary and are not processed.

Children’s privacy

The App does not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If Haemonetics learns that a child under the age of 13 has submitted personally identifiable information through the App without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please call us at 800-537-2802 or email us at dataprivacy@haemonetics.com.

We do not have actual knowledge about selling or sharing personal information of consumers under the age of 16. 

Any user may have the personal information that they provide to us deleted by sending an email to dataprivacy@haemonetics.com requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

Third-Party Websites

The App may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.

Changes to this Privacy Policy

Haemonetics has the discretion to update this Privacy Policy at any time. When we change this Policy, we will post the current version on App. Please refer to the “Last Updated” date on the top of this Policy to understand the latest time the Policy was updated. Continued use of the App constitutes acceptance of the revised Privacy Policy.

Your California and Other State Privacy Rights

If you are a resident of California or Virginia (starting Jan. 1, 2023), Colorado or Connecticut (starting July 1, 2023), or Utah (starting Dec. 31, 2023), the law in those states provides you with the following rights with respect to your Personal Information:  

Your California Privacy Rights

• The right to know what personal information we have collected, used, disclosed and sold about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal infromation, the categories of third parties to whom Haemonetics discloses personal information, and the specific pieces of personal infromation Haemonetics has collected about you.

• The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.

• The right to request that we delete any personal information we have collected about you.

• The right to limit the use of your sensitive personal information, which you can exerise through the contact form available on our website. 

To submit any of the above requests, you may contact us at 800-537-2802 or use the contact form available on our website. You may also designate an authorized agent to make a request for correction on your behalf on our website through our contact form.  When you exercise these rights and submit a request to us, we will verify your identity by asking you to provide us with additional information such us your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase.  We also may use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under California’s consumer privacy law. Please note that we are only required to honor requests to know twice in a 12-month period.

We do not discriminate against California residents who exercise any of their rights described in our Privacy Policy. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

In addition, and as set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Privacy Policy, Haemonetics has not sold any personal information about its customers. For the 12-month period prior to the date of this Privacy Policy, Haemonetics has only shared personal information about its customers as described above.  Haemonetics has only used or disclosed sensitive personal information as described above.

This Privacy Policy describes how we may share your information for marketing purposes, as described above. If you are a California resident, the Shine the Light law permits you to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us through our website: Contact us.

Your Virginia (starting Jan. 1, 2023), Colorado (starting July 1, 2023), and Connecticut (starting July 1, 2023) Privacy Rights

• The right to confirm whether we process your personal information and access your personal information. 
• The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.
• The right to delete personal information we have obtained about you.
• The right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format.
• If we deny your request, the right to appeal our decision.

To submit any of the above requests, you may call us at 800-537-2802 or use the contact form available on our website. When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask for your email address. We may also use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under your state’s consumer privacy law.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products or services.

To appeal a decision we have made regarding your request, you may call us at 800-537-2802 or use the contact form available on our website.  We will respond to appeals from Virginia and Connecticut residents within 60 days.  We will respond to appeals from Colorado residents within 45 days.

Your Utah Privacy Rights (starting Dec. 31, 2023)

• The right to confirm whether we process your personal information and access your personal information. 
• The right to delete personal information we have obtained about you.
• The right to obtain a copy of the personal information you have previously provided to us in a portable and, to the extent technically feasible, readily usable format.

To submit any of the above requests, you may call us at 800-537-2802 or use the contact form available on our website. When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask for your email address. We may also use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under the Utah Privacy Rights Act.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products or services.

Questions or Comments Regarding this Privacy Policy

If you have any questions, concerns, or comments regarding this Privacy Policy or to request this Privacy Policy in another form, please email dataprivacy@haemonetics.com, call 800-537-2802, or contact the Data Privacy Officer at Haemonetics attn: Data Privacy Officer, 125 Summer Street, Boston, MA 02110 USA.

Donor360® Cookie Policy

Haemonetics (“we,” “us,” or “our”) use cookies to collect and analyze information on Donor360 application’s (the “App”) performance and usage and to ensure you can successfully navigate throughout the App, which may also be provided under different branding by some Plasma Collectors. Please note that this Cookie Policy supplements Donor 360 Privacy Policy, which can be found here. Our Privacy Policy explains how we collect and use information from and about you when you use the App. This policy explains more about how we use cookies and your choices concerning cookies. Please read our Privacy Policy and this Cookie Policy carefully. By accepting the terms of this Cookie Policy or accessing the App on any computer, mobile phone, tablet, or other device (collectively, “Device”), you agree to the terms of this Cookie Policy.

“Cookies” are small pieces of information stored by your browser or other application on your Device, which you may accept or decline. Cookies allow us to collect information such as browser type, time spent on the App, preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation and display information more effectively, and to personalize your experience while using the App, as well as for online tracking purposes. We can recognize your Device to assist your use of the App. We also gather statistical information about the usage of the App in order to continually improve the design and functionality, understand how the App is used and to assist us with resolving questions regarding the App.

We use the “cookies” to store your acceptance of our current Privacy Policy and this Cookie Policy, and we will ask you to accept policies on each Device you use. We also use the “cookies” to save your authentication status so that if you exit and re-enter the App within a certain time window, we will automatically re-authenticate you into the App without having to login again. This type of “cookie” expires after a while and you will need to login again after its expiration. We also use a “cookie” in some cases to save preferred identification type information temporarily for an optional donor acknowledgement step in the questionnaire process.

Términos de uso de la aplicación móvil Donor360®

IMPORTANTE – ESTE ES UN ACUERDO LEGAL ENTRE USTED ("Usted" o el "Usuario Autorizado") Y HAEMONETICS CORPORATION ("Nosotros", “Haemonetics” o la "Compañía"). ANTES DE DESCARGAR, INSTALAR Y/O UTILIZAR LA APLICACIÓN DONOR360 (la “Aplicación”), USTED DEBE LEER CUIDADOSAMENTE LOS SIGUIENTES TÉRMINOS Y CONDICIONES CONTENIDOS EN ESTE ACUERDO DE TÉRMINOS DE USO (el “Acuerdo” o los “Términos”), YA QUE ELLOS RIGEN SU ACCESO Y USO DE LA APLICACIÓN, LOS SERVICIOS, HERRAMIENTAS, MATERIALES, O INFORMACIÓN DISPONIBLE A TRAVÉS DE LA APLICACIÓN. HAEMONETICS ESTÁ DISPUESTO A LICENCIAR Y A PERMITIR EL USO DE LA APLICACIÓN BAJO LA CONDICIÓN DE QUE USTED ACEPTE Y ESTÉ DE ACUERDO CON LOS TÉRMINOS Y CONDICIONES CONTENIDOS EN ESTE ACUERDO. MEDIANTE SU ACCESO A LA APLICACIÓN EN CUALQUIER COMPUTADORA, TELÉFONO MÓVIL, TABLETA, U OTRO DISPOSITIVO (DE MANERA COLECTIVA, “DISPOSITIVO”), O AL PROPORCIONARNOS VOLUNTARIAMENTE INFORMACIÓN PERSONAL A TRAVÉS DE LA APLICACIÓN, USTED ESTÁ DE ACUERDO CON ESTOS TÉRMINOS, INCLUIDA, SIN LIMITACIÓN, LA RECOLECCIÓN DE SU INFORMACIÓN PERSONAL IDENTIFICABLE. SI NO ESTÁ DE ACUERDO CON ESTOS TÉRMINOS, POR FAVOR, NO UTILICE LA APLICACIÓN. AL DESCARGAR, ACCEDER Y/O UTILIZAR LA APLICACIÓN, USTED RECONOCE QUE USTED ES CUANDO MENOS MAYOR DE EDAD Y QUE HA LEÍDO Y ENTENDIDO, Y ACUERDA VINCULARSE POR ESTOS TÉRMINOS.

1. Descripción de la Aplicación. La Aplicación es un software para descargar o basado en la red que se conectará con e identificará un centro de donación de plasma (“Centro de Donación”) que le permite: (i) crear y acceder a una cuenta de Donor360; (ii) encontrar centros de donación de plasma cerca de usted; (iii) acceder a información acerca de su cuenta de donante y de las cuentas enlazadas, tales como el historial de donación, premios, pagos y más; (iv) averiguar acerca de las necesidades de donación de un Centro de Donación, así como de eventos de donación en su área y (v) llenar en línea sus cuestionarios pre donación. Para utilizar la Aplicación necesitará crear una cuenta.

2. Concesión de la licencia. Por el presente documento, Haemonetics le concede, siempre que siga cumpliendo los términos y condiciones de este Acuerdo, una licencia personal, revocable, limitada, no exclusiva, libre de derechos de autor y no transferible para descargar o acceder a la Aplicación y a los servicios, herramientas, materiales o información disponibles a través de la Aplicación o desde ella para su uso personal en un dispositivo.

   Para mayor claridad, lo anterior no pretende impedirle que instale la Aplicación en otro Dispositivo para el que también haya aceptado estas Condiciones. Cada instancia de este Acuerdo que usted acepte, le otorga los derechos antes mencionados en relación con la instalación y el uso de una copia de la Aplicación en un Dispositivo.

3. Título. La Aplicación y todos sus contenidos, en su totalidad y en parte, están protegidos por derechos de autor, marcas comerciales, marcas de servicio, nombres comerciales y otros derechos de propiedad intelectual. La titularidad, la propiedad y todos los derechos (incluidos, sin limitación, los derechos de propiedad intelectual) de la Aplicación continuarán siendo de Haemonetics. A excepción de los derechos expresamente concedidos en este Acuerdo, no se otorga ningún otro derecho, ya sea expreso o implícito.

   Todas las marcas comerciales, marcas de servicio o nombres comerciales de un Centro de Donación que aparezcan en la Aplicación, así como todos los derechos correspondientes, pertenecen al Centro de Donación y le seguirán perteneciendo. El Centro de Donación es responsable del contenido específico del Centro de Donación.

4. Restricciones. Usted entiende y acepta que sólo utilizará la Aplicación de manera que cumpla con todas las leyes aplicables en las jurisdicciones en las que utilice la Aplicación y su uso se ajustará a todas las restricciones aplicables en materia de privacidad y derechos de propiedad intelectual. Usted no puede:

   • Crear obras derivadas con base en la Aplicación;

   • Utilizar la Aplicación para ningún otro fin que no sea el descrito en el presente documento;

   • Copiar o reproducir la Aplicación, salvo en los casos descritos en el presente Acuerdo;

   • Vender, ceder, licenciar, divulgar, distribuir o transferir de cualquier otra manera o poner a disposición de terceros la Aplicación o cualquier copia de la misma en ninguna forma;

   • Alterar, traducir, descompilar, ensamblar de forma inversa o realizar ingeniería inversa de la Aplicación, ni intentar hacer cualquiera de las anteriores;

   • Intentar acceder a cualquier parte o función no autorizada de la Aplicación, a la cuenta de cualquier otro usuario de la Aplicación, o a cualquier otro sistema o red conectado o relacionado con la Compañía, un Centro de Donación, o cualquiera de los Clientes de la Compañía o del Centro de Donación;

   • Sondear, escanear o probar la vulnerabilidad de la Aplicación o de cualquier red conectada o relacionada con la Aplicación;

   • Realizar búsquedas inversas, rastrear o tratar de rastrear cualquier información sobre cualquier otro usuario de la Aplicación;

   • Eliminar o alterar cualquier aviso o marca de propiedad en la Aplicación; o

   • Utilizar la Aplicación de forma ilegal, o de forma que pueda dañar, desprestigiar o afectar negativamente a la Compañía o a cualquiera de sus clientes.

5. Cumplimiento legal. Usted acuerda comprometerse a cumplir con todas las leyes y reglamentos locales, estatales, nacionales e internacionales aplicables con respecto a su uso de la Aplicación. Asimismo, declara y garantiza que (i) no se encuentra en un país sujeto a un embargo del Gobierno de EE.UU., o que haya sido designado por el Gobierno de EE.UU. como país que “apoya al terrorismo”; y (ii) no figura en ninguna lista del Gobierno de EE.UU. de partes prohibidas o restringidas.

6. Restricciones a la exportación. El presente Acuerdo se somete expresamente a las leyes, reglamentos, órdenes u otras restricciones a la exportación desde los Estados Unidos de América de la Aplicación o de información sobre dicha Aplicación que pueda imponer ocasionalmente el gobierno de los Estados Unidos de América. Usted no exportará la Aplicación ni la información sobre la misma.

7. Proveedores de red. Tenga en cuenta que pueden aplicarse las tarifas de mensajería, datos y otras tarifas de su proveedor de red cuando acceda a la Aplicación y que su proveedor de red puede prohibir o restringir de otro modo la descarga, instalación o uso de la Aplicación. Usted es responsable por el cumplimiento de los términos de acuerdos de terceros aplicables cuando utilice la Aplicación.

8. Envío de información. Para utilizar o facilitar la operación de ciertas funciones de la Aplicación, usted puede proporcionar a la Compañía contenido o información adicional. Usted acepta que, en todo momento, proporcionará información verdadera, precisa, actual y completa cuando envíe información o materiales, incluso, sin limitación, cuando proporcione información para crear una cuenta o crear o modificar su perfil. Si proporciona cualquier información falsa, inexacta, que no sea cierta o que esté incompleta, la Compañía se reserva el derecho de cancelar inmediatamente su cuenta y el uso de la Aplicación. Al enviar material o contenido a la Aplicación o a través de ella, usted garantiza que tiene todos los derechos necesarios para otorgar, y otorga automáticamente a la Compañía, un derecho y una licencia no exclusivos, mundiales, perpetuos, irrevocables, libres de derechos de autor y sublicenciables para copiar, distribuir, crear trabajos derivados, mostrar, modificar, reformatear, transmitir y utilizar de cualquier otra forma dicho contenido o información según sea necesario para el funcionamiento y uso de la Aplicación y de su cuenta. No obstante lo anterior, usted reconoce y acuerda que la Compañía no será responsable ni asumirá responsabilidad alguna por la eliminación o por dejar de almacenar cualquier contenido o información.

9. Contraseñas y seguridad. Usted es responsable de mantener la confidencialidad de su nombre de usuario y contraseña y de todas las actividades que se realicen con su cuenta. Debe notificar inmediatamente a Haemonetics si tiene conocimiento de cualquier violación de la seguridad o del uso no autorizado de su cuenta. También debe entender que no se puede garantizar la confidencialidad de ninguna comunicación o material transmitido a través de Internet o de cualquier otra forma de red de comunicación global, incluidas las redes wi-fi o celulares. Por lo tanto, la Compañía no se hace responsable de la seguridad de la información transmitida a través de Internet y de las redes públicas, incluidas las redes wi-fi o celulares, y el uso que usted haga de dichas redes para acceder, transmitir o comunicarse con la Aplicación o a través de ella corre exclusivamente por su cuenta y riesgo.

10. Información personal y privacidad. Es posible que le pidamos que proporcione cierta información en relación con la creación y el mantenimiento de su cuenta. Si crea una cuenta y la utiliza para programar y/o registrar sus donaciones, también autoriza al Centro de Donación y a Haemonetics a recopilar información sobre su donación. Toda la información personal que nos proporcione se regirá por la Política de Privacidad.

    Además, puede optar por acceder a cierta información personal alojada por terceros o por el Centro de Donación, como el historial de donaciones, el historial de transacciones de la tarjeta de pago y la información del saldo, y los posibles pagos que pueda obtener por donar plasma. Si crea una cuenta y utiliza su cuenta para acceder a dicha información, también está autorizando a Haemonetics a acceder a dicha información con el fin de presentársela a usted. Toda la información personal que recolectamos a nombre de usted se regirá por la Política de Privacidad.

    Al elegir utilizar la Aplicación y/o crear una cuenta, usted indica que entiende y acepta este Acuerdo y la Política de Privacidad. Tenga en cuenta que Haemonetics puede divulgar información si así lo exige la ley, o si cree de buena fe que dicha divulgación es razonablemente necesaria para cumplir con un proceso legal, para hacer cumplir los términos de este Acuerdo, o para proteger los derechos, la propiedad o la seguridad de Haemonetics, y de otros usuarios de la Aplicación, o del público.

    Usted entiende y acepta que nuestros clientes pueden usar ciertos equipos (por ejemplo, escáneres de dedos) que pueden obtener información al escanear el dedo de una persona, relacionados con los servicios de software que proporcionamos. Este escaneo puede leer ciertas características del dedo del usuario y generar una cadena de datos binarios para ser retenidos por nosotros en representación de nuestros clientes para los propósitos estipulados por nuestros clientes. No recopilamos ni conservamos ninguna huella digital ni las características físicas del dedo de ninguna persona. Nuestros clientes determinan cuánto tiempo se retiene esta cadena de datos binarios y cuándo se elimina en base al propósito del cliente. Cuando un cliente nos notifica que estos datos deben eliminarse, nuestro compromiso de acuerdo a nuestra política, es eliminar la información asociada con la solicitud de ese cliente 30 días después de recibir ese aviso.

11. Medios sociales

    1. Es posible que tenga acceso a ciertas funciones de medios sociales en la Aplicación o que decida iniciar sesión, vincularse o crear una cuenta utilizando servicios de terceros como Apple App Store, Google Play Store u otros (“Servicios de Terceros”). Para aprovechar estas funciones, es posible que tengamos que autenticarnos, registrarnos o iniciar sesión en los Servicios de Terceros en el sitio web del proveedor. Al habilitar o utilizar las credenciales de inicio de sesión de los Servicios de Terceros, usted autoriza a Haemonetics a compartir su información de inicio de sesión con estos proveedores para este propósito. Sin embargo, recuerde que la forma en que los Servicios de Terceros utilizan, almacenan y divulgan su información se rige por sus propias políticas y Haemonetics no tendrá ninguna responsabilidad por las prácticas de privacidad u otras acciones de ningún sitio o servicio de terceros.

    2. Usted es el único responsable de todo el material que publique, vuelva a publicar, comparta, o con el cual participe de cualquier otra forma, en relación con la Aplicación, incluso a través de la Aplicación y/o cualquier sitio de medios sociales. Cualquier contenido que publique, ya sea en forma de texto, fotos u otras imágenes, debe ser de su entera propiedad y no puede infringir ningún derecho, incluidos, sin limitación, los derechos de autor de ningún tercero. Se prohíbe específicamente publicar cualquier contenido que sea infractor, obsceno, que exprese odio, que sea ofensivo desde el punto de vista racial o étnico, difamatorio o de otra forma ofensivo, o que constituya una invasión de la privacidad o infrinja un derecho de publicidad. Por la presente, usted acepta indemnizar a Haemonetics por todas las reclamaciones, daños y/o perjuicios, incluidos, sin limitación, los honorarios de abogado, que se deriven de cualquier material que publique en cualquier foro o red social en relación con la Aplicación y/o cualquier otra reclamación relacionada con su uso de los medios sociales.

    3. Si Haemonetics lo solicita, usted se compromete a eliminar cualquier material que haya publicado en cualquier servicio de terceros y/o sitio de redes sociales relacionado con la Aplicación.

    4. Usted otorga a Haemonetics una licencia perpetua e irrevocable para utilizar, reproducir, editar, crear trabajos derivados, distribuir, mostrar, copiar, transmitir o utilizar de cualquier manera, comercialmente o no, cualquier material que publique en cualquier red social en relación con la Aplicación.

    5. Haemonetics no tiene ningún control sobre el contenido de los sitios web de terceros. Todas las referencias a productos, servicios, compañías y sitios web de terceros, incluidas las capturas de pantalla, tienen únicamente fines informativos y no constituyen una aprobación, ni una recomendación, ni una declaración de que Haemonetics esté de algún modo afiliada a ningún tercero. Un enlace o una referencia a un sitio web de terceros no significa que Haemonetics respalde o acepte responsabilidad alguna por el contenido o el uso de dicho sitio web o de cualquier producto, servicio u otro material ofrecido en dicho sitio. Todas las marcas comerciales de terceros que aparecen en la Aplicación son propiedad de sus respectivos dueños.

12. NO HAY GARANTÍA. HAEMONETICS NO GARANTIZA QUE LAS FUNCIONES CONTENIDAS EN LA APLICACIÓN SATISFAGAN LOS REQUISITOS O NECESIDADES QUE USTED PUEDA TENER, NI QUE LA APLICACIÓN FUNCIONE SIN ERRORES O DE FORMA ININTERRUMPIDA, NI QUE SE CORRIJAN LOS DEFECTOS O ERRORES, NI QUE LA APLICACIÓN SEA TOTALMENTE COMPATIBLE CON UNA PLATAFORMA EN PARTICULAR. LA APLICACIÓN SE OFRECE "TAL CUAL" Y NO SE OFRECE NINGUNA GARANTÍA, NI EXPRESA NI IMPLÍCITA. HAEMONETICS RECHAZA EXPRESAMENTE CUALQUIER TIPO DE GARANTÍA, INCLUIDAS, ENTRE OTRAS, LAS GARANTÍAS IMPLÍCITAS DE COMERCIALIDAD, IDONEIDAD PARA UN PROPÓSITO PARTICULAR Y NO INFRACCIÓN. NO SE OFRECE NINGUNA DECLARACIÓN O GARANTÍA CON RESPECTO A LA DISPONIBILIDAD, EXACTITUD O CONFIABILIDAD DE LA APLICACIÓN, LOS SERVICIOS O CUALQUIER CONTENIDO, ALERTAS, U OTRA FUNCIONALIDAD DE LA APLICACIÓN. ALGUNAS JURISDICCIONES NO PERMITEN LA RENUNCIA O EXCLUSIÓN DE LAS GARANTÍAS IMPLÍCITAS, POR LO QUE ES POSIBLE QUE NO APLIQUEN EN SU CASO.

    HAEMONETICS NO PROPORCIONA CONSEJOS MÉDICOS NI DIAGNÓSTICOS. EL USO DE LA APLICACIÓN NO CREA UNA RELACIÓN MÉDICO-PACIENTE. USTED ES EL ÚNICO RESPONSABLE DE SU DECISIÓN DE OBTENER TRATAMIENTO DE UN PROFESIONAL MÉDICO. LA APLICACIÓN NO SE DISEÑÓ, NI ESTÁ DESTINADA A SER UTILIZADA PARA DAR CONSEJOS MÉDICOS. CUALQUIER INFORMACIÓN PRESENTADA A TRAVÉS DE LA APLICACIÓN ES SÓLO PARA FINES INFORMATIVOS Y NO PRETENDE SUSTITUIR EL CONSEJO DE UN MÉDICO. ES IMPORTANTE QUE CONSULTE A SU MÉDICO ANTES DE TOMAR CUALQUIER DECISIÓN SOBRE SU SALUD O LA DE SU FAMILIA.

13. Derecho a terminar o modificar la Aplicación y las condiciones. Haemonetics puede modificar la Aplicación, lo que incluye, entre otras cosas, cambiar la funcionalidad o la apariencia de la Aplicación, o poner fin al uso de la misma. En el caso de que Haemonetics modifique la Aplicación, usted podrá terminar este Acuerdo y dejar de utilizar la Aplicación. Es posible que Haemonetics tenga que modificar los términos de este Acuerdo de vez en cuando. Si no está de acuerdo con cualquier cambio en el Acuerdo, puede terminarlo y dejar de utilizar la Aplicación. Cualquier uso continuado de la Aplicación después de dichos cambios en este Acuerdo se considerará una aceptación de los nuevos términos.

14. Indemnización. Al aceptar el Acuerdo, usted se compromete a indemnizar y a eximir de responsabilidad a Haemonetics Corporation, a sus directivos, empleadores, agentes, subsidiarias, filiales y otros socios de cualquier responsabilidad, reclamación, daños y gastos (incluidos

    honorarios razonables de abogados y los costos judiciales) que se deriven del uso que usted haga de la Aplicación y/o del incumplimiento de este Acuerdo.

15. LIMITACIÓN DE LA RESPONSABILIDAD. USTED ACEPTA EXPRESAMENTE QUE EL USO DE LA APLICACIÓN SE REALIZA POR SU CUENTA Y RIESGO Y ASUME TODOS LOS RIESGOS DE DICHO USO, INCLUIDO, SIN LIMITACIÓN, EL RIESGO DE CUALQUIER DAÑO A SU DISPOSITIVO COMPATIBLE, O LA PÉRDIDA DE DATOS QUE PUEDA RESULTAR DEL USO O DE LA INCAPACIDAD DE UTILIZAR LA APLICACIÓN. USTED ENTIENDE Y ACEPTA EXPRESAMENTE QUE NI HAEMONETICS, NI SUS PROVEEDORES Y CLIENTES, SERÁN RESPONSABLES DE NINGÚN DAÑO INDIRECTO, INCIDENTAL, ESPECIAL, CONSECUENTE O EJEMPLAR, INCLUIDOS, PERO SIN LIMITACIÓN, LOS DAÑOS POR PÉRDIDA DE BENEFICIOS, FONDO DE COMERCIO, USO, DATOS U OTRAS PÉRDIDAS INTANGIBLES QUE SURJAN DEL USO O DE LA IMPOSIBILIDAD DE USAR LA APLICACIÓN (INCLUSO SI HAEMONETICS HA SIDO ADVERTIDA DE LA POSIBILIDAD DE TALES DAÑOS). EN NINGÚN CASO LA RESPONSABILIDAD TOTAL DE HAEMONETICS HACIA USTED SUPERARÁ EL IMPORTE DE LAS TARIFAS DE LICENCIA PAGADAS POR USTED A HAEMONETICS, SI LAS HUBIERA. ESTAS LIMITACIONES Y EXCLUSIONES SE APLICARÁN A PESAR DE CUALQUIER FALLO EN EL PROPÓSITO ESENCIAL DE CUALQUIER REMEDIO LIMITADO. ALGUNAS JURISDICCIONES NO PERMITEN LAS LIMITACIONES DE DAÑOS Y/O LAS EXCLUSIONES DE RESPONSABILIDAD POR DAÑOS INCIDENTALES O CONSECUENTES. POR LO TANTO, ALGUNAS DE LAS LIMITACIONES ANTERIORES PUEDEN NO SER APLICABLES EN SU CASO.

16. Resolución de disputas.

    1. Resolución informal de disputas: Usted acepta que, antes de presentar cualquier reclamación contra Haemonetics o cualquier proveedor o cliente de Haemonetics, relacionada con este Acuerdo o derivada del mismo (una "Disputa"), se pondrá en contacto con nosotros enviando una notificación en la que describa la Disputa por correo de primera clase, con porte prepagado, a Haemonetics Corporation, Attn: General Counsel, 125 Summer Street, Boston, MA 02110, para darnos la oportunidad de resolver el problema de manera informal.

    2. Resolución formal mediante arbitraje: Si no podemos resolver una Disputa de manera informal, incluida cualquier Disputa entre nosotros, y cualquier Disputa de cualquiera de nosotros en contra de cualquier agente, empleado, sucesor o cesionario del otro, entonces la(s) Disputa(s) será(n) resuelta(s) exclusiva y finalmente mediante un arbitraje vinculante que tendrá lugar en Boston, Massachusetts. El arbitraje será llevado a cabo por JAMS de conformidad con sus Normas de Arbitraje Simplificadas

    3. Acciones colectivas y divisibilidad: Si cualquiera de las partes recurre al arbitraje para resolver una Disputa, dicha Disputa será arbitrada de forma individual. No habrá derecho a que ninguna Disputa sea arbitrada sobre la base de una demanda colectiva o en una supuesta capacidad representativa en nombre del público en general, otros usuarios u otras personas en situación similar. Usted no tiene derecho a actuar como representante de una clase, ni a participar como miembro de una clase de demandantes con respecto a ninguna Disputa sometida a arbitraje (“Renuncia a la Demanda Colectiva”). Las partes de este Acuerdo reconocen que la Renuncia a la Demanda Colectiva es material y esencial para estos Términos y para el arbitraje de Disputas entre las partes y no es separable de este acuerdo de arbitraje. Las partes reconocen y acuerdan que bajo ninguna circunstancia se arbitrarán demandas colectivas. Si cualquier parte de este acuerdo de arbitraje o de la Renuncia a la Demanda Colectiva se limita, se anula o no se puede aplicar, entonces el acuerdo de las partes para arbitrar (excepto esta frase) será nulo y sin efecto, sin perjuicio del derecho a apelar la limitación.

    4. No obstante cualquier disposición en contrario en este Acuerdo, esta Sección relativa a la resolución de Disputas se regirá por la Ley Federal de Arbitraje.

17. Aplicabilidad a futuras versiones. Los términos de este Acuerdo regirán cualquier mejora o actualización de la Aplicación proporcionada por Haemonetics, a menos que dicha mejora o actualización esté sujeta a una licencia separada o a términos modificados que regirán dicha mejora o actualización.

18. Avisos legales y de otro tipo. Podemos proporcionarle avisos legales y notificaciones relacionadas con su cuenta, la Aplicación o estos Términos por correo electrónico utilizando la dirección de correo electrónico asociada a su cuenta, o a través de la Aplicación. También podemos proporcionarle otra información de mercadeo o relacionada con el negocio, incluida la información sobre la Aplicación y los cambios, por correo electrónico o a través de la Aplicación.

19. Apple, Inc. y Google. Ni Apple ni Google (de forma colectiva, los "Proveedores de la Aplicación") son responsables de la Aplicación ni de su contenido. Los Proveedores de la Aplicación no tienen obligación alguna de proporcionar ningún servicio de mantenimiento o asistencia para la Aplicación y, en caso de que la Aplicación no cumpla con alguna garantía, usted podrá solicitar a los Proveedores de la Aplicación el reembolso del precio de compra de la Aplicación (si lo hubiere) y, en la medida en que lo permita la legislación aplicable, los Proveedores de la Aplicación no tendrán ninguna otra obligación de garantía con respecto a la Aplicación. Nosotros, y no los Proveedores de la Aplicación, somos responsables de atender cualquier reclamación que usted pueda tener con respecto a la Aplicación o al uso que usted haga de la misma, y somos responsables de la investigación, defensa, resolución y descargo de cualquier reclamación de propiedad intelectual presentada por terceros. Los Proveedores de la Aplicación y sus filiales son terceros beneficiarios de este Acuerdo, y una vez que usted acepte este Acuerdo, los Proveedores de la Aplicación tendrán derecho a hacer cumplir este Acuerdo como terceros beneficiarios. Apple, iPhone e iPad son marcas comerciales de Apple Inc.

20. Varios. Este Acuerdo se rige por las leyes de la Commonwealth de Massachusetts, según se aplican a los acuerdos celebrados y ejecutados en su totalidad en la Commonwealth de Massachusetts. El presente Acuerdo constituye la totalidad del entendimiento y el acuerdo entre Haemonetics y usted con respecto a las transacciones contempladas en este Acuerdo y sustituye todas las comunicaciones orales o escritas anteriores o contemporáneas con respecto al objeto de este Acuerdo. En caso de que cualquier disposición de este Acuerdo se considere inválida o inaplicable, el resto de este Acuerdo seguirá siendo válido y aplicable de conformidad con sus términos. El hecho de que Haemonetics no haga cumplir estrictamente alguna disposición de este Acuerdo no supondrá una renuncia a dicha disposición ni a ningún incumplimiento posterior de la misma. Las cláusulas de exención de responsabilidad, Indemnización, limitación de la responsabilidad y resolución de disputas seguirán vigentes después de la terminación o el vencimiento de este Acuerdo.